Talent Acquisition Consultant

AccessHR is excited to partner with The City of Red Deer for the recruitment of a full-time, permanent HR Talent Acquisition Consultant

About Red Deer

Located in Central Alberta along the QEII Highway corridor, Red Deer is strategically positioned between Calgary and Edmonton, making it an important economic, service, and transportation hub for the province. With a population of approximately 100,000 residents and a regional trading area serving more than 300,000 people, Red Deer continues to experience steady growth driven by its diverse economy, strong business community, and exceptional quality of life.

Red Deer is known for offering the amenities of a larger urban centre while maintaining the accessibility, affordability, and sense of community of a mid-sized city. The community features extensive parks and trail systems, vibrant arts and cultural opportunities, excellent recreational facilities, and a strong network of educational and healthcare services.

Red Deer also provides excellent access to Central Alberta’s lakes, outdoor recreation, and mountain destinations. Its central location, growing economy, and highly livable environment continue to attract professionals, families, and businesses from across Canada.

About The City of Red Deer Municipal Government

The City of Red Deer is a progressive municipal government with an operating budget of ~$480 million, a capital budget of ~$60 million, and ~1,700 employees including full-time, part-time, and seasonal workers. Employees are the cornerstone of the organization and the City is seeking creative, skilled, and forward-thinking individuals as the organization grows and realigns to that growth.

Guided by Red Deer’s commitment to a unified community vision, “Our City, One Voice,” the City is dedicated to building a strong and resilient community. The City of Red Deer’s Strategic Plan is centered around three key focus areas: a Thriving City, Community Health & Wellbeing, and a Connected & Engaged City. Last but not least, the vision for 2050 is that Red Deer is vibrant and visionary, grounded in connection, and growing in diversity.

Recognizing that its employees are fundamental to actualizing the above, the City values the diverse experiences, perspectives, skills, and talents that individuals bring to the organization. This commitment to diversity and inclusion helps foster a workplace culture where individual, team, and organizational successes are recognized and celebrated.

Position Description

In this newly created role, the Talent Acquisition Consultant reports directly to the Chief People Officer and will provide strategic recruitment guidance, process leadership, and labour-relations-aligned support across the organization’s talent acquisition function.

The Talent Acquisition Consultant will partner closely with hiring leaders, HR colleagues, and external partners to support effective, fair, and compliant recruitment practices, while also leading the recruitment of hard-to-fill, specialized, and business-critical positions.

This opportunity is well-suited for a collaborative and strategic recruitment professional with comprehensive knowledge of best hiring practices for both exempt and unionized positions in the public sector.

You will advise leaders on recruitment and retention strategies, support complex and high-volume recruitment activities, enhance recruitment processes and tools, and manage recruitment-related grievances in partnership with HR Advisory Services.

Success in this role will require marketing, relationship-building, consultation, and problem-solving skills. You will also have the ability to manage competing priorities and sensitive situations with professionalism and sound judgment.

The successful candidate will also be proficient with recruitment technologies, applicant tracking systems, sourcing platforms, and modern talent acquisition tools to support effective and proactive recruitment practices.

Key Deliverables

  • Strategic Talent Acquisition & Value Proposition: Develop and execute on recruitment strategies aligned with organizational priorities, workforce plans, labour agreements, and DEI objectives.
  • Recruitment Advisory & Capability Building: Train and coach hiring leaders and HR team members on recruitment best practices with regard to position postings, conducting interviews, assessing candidates, and inclusive hiring.
  • Full Cycle Recruitment: Lead end-to-end recruitment for hard-to-fill, specialized, and business-critical roles, including sourcing, screening, interviewing, candidate management, and offer support
  • Talent Pipelines: Build and maintain talent pipelines and sourcing networks to support current and future hiring needs.
  • Recruitment Operations & Continuous Improvement: Build on existing recruitment and onboarding processes, tools, and programs to improve efficiency, candidate experience, and retention.
  • Recruitment Analytics & Workforce Insights: Track and analyze recruitment metrics, workforce trends, and sourcing effectiveness to support data-informed decision-making and workforce planning.
  • Workforce Planning & Retention: Contribute to designing workforce plans that align people resources with organizational priorities; provide insights on improving retention.
  • Recruitment Grievance Support: Provide expertise and support for recruitment-related grievances, including documentation, analysis, and guidance.

Qualifications

  • Recruitment Strategy & Employer Branding: Expertise with developing sourcing strategies, supporting employer branding initiatives, and building talent pipelines for specialized and hard-to-fill roles.
  • Stakeholder Management & Communication: Ability to build relationships, navigate complex stakeholder environments, and communicate effectively with leaders, unions, candidates, and employees.
  • Consultation, Coaching & Facilitation: Experience advising and coaching leaders on recruitment best practices, interviewing, and hiring decisions; strong presentation and facilitation skills.
  • Labour Relations & Public Sector Knowledge: Understanding of employment legislation, collective agreements, and public-sector Human Resources and recruitment practices.
  • Organization, Judgment & Confidentiality: Able to manage competing priorities, support high-volume recruitment demands, and handle sensitive matters with confidentiality and sound judgment.
  • Recruitment Technology & Systems: Proficient with applicant tracking systems, sourcing platforms, Microsoft Office applications, and recruitment-related technologies and tools.
  • Personal Attributes: Approachable and curious; adaptable, resourceful, and responsive.
  • Degree in Human Resources, Business Administration, or a related field.
  • 5+ years’ progressive experience in talent acquisition and/or recruitment.
  • Experience working in a unionized and/or public sector environment.

Assets

  • CPHR designation or eligibility to obtain the designation in Alberta.
  • Municipal government work experience.
  • Experience applying collective agreements and managing recruitment in a highly regulated environment.
  • Recruitment, talent acquisition, and/or workforce planning specific courses or designations.

What We Offer

  • Competitive total compensation package, including a base salary range of $ 90,478 to $113,098.
  • Extended health coverage, dental care, and travel insurance.
  • Health spending and lifestyle spending accounts.
  • Local Authorities Pension Plan (LAPP); match + 1%.
  • Generous paid time off plans.
  • Relocation Support.

Total Compensation: The City of Red Deer is committed to fair, equitable and market-aligned compensation for all of their employees. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location.

Position Requirements

  • Work on-site at City of Red Deer a minimum of 3 days/week.
  • Flexibility to work outside of regular business hours to support business needs.

Apply

Interested candidates are invited to apply HERE with a cover letter and resume. Please note that the position posting will close at 6:00 pm on June 15th, 2026.

All applicants will receive a personalized response, and candidates under consideration will be contacted directly. Applications are reviewed regularly, and interviews may be scheduled throughout the posting period. If you require adjustments or accommodation at any stage of the application or interview process, we encourage you to let us know.

We welcome applications from individuals with diverse backgrounds, experiences, and ways of thinking. The City of Red Deer is committed to fostering a respectful, inclusive, and safe workplace where differences are valued. We encourage applications from people of all ages, genders, marital statuses, family statuses, races, ancestry, place of origin, source of income, abilities, neurodivergent identities, sexual orientations, gender identities or expressions, and religious beliefs. All qualified applicants are considered fairly and without discrimination in accordance with applicable human rights legislation.

< Current Positions

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At AccessHR, we believe that great HR support is both professional and personable. We provide expert guidance tailored to your specific needs, delivered with a human touch.

Start a conversation today!

Sign up for
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Let’s stay in touch! We’ll keep you up to date on topics of importance for HR professionals. You’ll hear about opportunities for training, interesting resources, events and more.

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HR Team Lead – Total Compensation

AccessHR is excited to partner with The City of Red Deer for the recruitment of a full-time, permanent HR Team Lead – Total Compensation

About Red Deer

Located in Central Alberta along the QEII Highway corridor, Red Deer is strategically positioned between Calgary and Edmonton, making it an important economic, service, and transportation hub for the province. With a population of approximately 100,000 residents and a regional trading area serving more than 300,000 people, Red Deer continues to experience steady growth driven by its diverse economy, strong business community, and exceptional quality of life.

Red Deer is known for offering the amenities of a larger urban centre while maintaining the accessibility, affordability, and sense of community of a mid-sized city. The community features extensive parks and trail systems, vibrant arts and cultural opportunities, excellent recreational facilities, and a strong network of educational and healthcare services.

Red Deer also provides excellent access to Central Alberta’s lakes, outdoor recreation, and mountain destinations. Its central location, growing economy, and highly livable environment continue to attract professionals, families, and businesses from across Canada.

About The City of Red Deer Municipal Government

The City of Red Deer is a progressive municipal government with an operating budget of ~$480 million, a capital budget of ~$60 million, and ~1,700 employees including full-time, part-time, and seasonal workers. Employees are the cornerstone of the organization and the City is seeking creative, skilled, and forward-thinking individuals as the organization grows and realigns to that growth.

Guided by Red Deer’s commitment to a unified community vision, “Our City, One Voice”, the City is dedicated to building a strong and resilient community. The City of Red Deer’s Strategic Plan is centered around three key focus areas: a Thriving City, Community Health & Wellbeing, and a Connected & Engaged City. Last but not least, the vision for 2050 is that Red Deer is vibrant and visionary, grounded in connection, and growing in diversity.

Recognizing that its employees are fundamental to actualizing the above, the City values the diverse experiences, perspectives, skills, and talents that individuals bring to the organization. This commitment to diversity and inclusion helps foster a workplace culture where individual, team, and organizational successes are recognized and celebrated.

Position Description

The HR Team Lead – Total Compensation reports directly to the Chief People Officer and is a key member of the HR leadership team. They provide strategic and operational oversight for payroll, pension, benefits, compensation, classification, and HRIS administration.

Leading a team of 8 specialized professionals, this role works closely with Labour Relations, Finance, and department leaders to ensure compensation programs, systems, and practices are practical, compliant, and aligned with organizational needs.

This opportunity is ideal for a collaborative and strategic leader with experience in total compensation within a complex public sector environment. The role offers a well-rounded balance of day-to-day transactional leadership and longer-term project work, including evolving systems and processes and helping shape future compensation and total rewards strategies.

Success in this role will require authentic leadership, articulate communication, and the ability to guide teams and stakeholders through ongoing organizational change and realignment.

Key Deliverables

  • Strategic Total Compensation Leadership: Lead the development and continuous improvement of the City’s total compensation programs and services, ensuring alignment with City Council philosophies, organizational priorities, fiscal accountability, and long-term workforce strategies.
  • Compensation, Classification, and Market Analysis: Oversee compensation and classification programs, labour market reviews, and benchmarking activities to support equitable, competitive, and sustainable compensation practices.
  • Operational Leadership and Service Delivery: Provide leadership and direction to the Total Compensation team, ensuring accurate and timely delivery and reporting of services while maintaining high service standards.
  • Systems, Process, and Organizational Alignment: Lead the ongoing review, alignment, and enhancement of systems, processes, and practices across total compensation functions, supporting organizational realignment, operational effectiveness, and continuous improvement initiatives.
  • Risk Management, Governance, and Compliance: Ensure compliance with applicable legislation, collective agreements, policies, and governance requirements while mitigating organizational risk related to compensation, payroll, pension, and benefits administration.
  • Financial Analysis and Decision Support: Provide strategic analysis, forecasting, reporting, and expert advice to support budgeting, workforce planning, labour relations, and organizational decision-making.
  • Health and Safety: Promote and support a safe and healthy workplace by ensuring compliance with occupational health and safety legislation, corporate policies, training, and safe work practices while demonstrating leadership and accountability for workplace safety initiatives.

Qualifications

  • Total Compensation Expertise: Experience leading multiple total compensation functions, ideally within complex municipal and/or public-sector environments.
  • Project & Change Leadership: Expertise with leading organization-wide compensation initiatives, reviews, and process improvements, including overseeing external consultants, managing project timelines, and supporting organizational change.
  • Compensation & Labour Relations Knowledge: Comprehensive understanding of compensation principles, job evaluation methodologies, collective agreements, labour relations practices, and legislative requirements within a unionized environment.
  • Strategic Thinking & Analytical Skills: Advanced analytical, financial, and problem-solving skills; ability to interpret complex information, conduct costing and market analyses, and provide practical recommendations.
  • Stakeholder Engagement & Communication: Robust relationship-building, negotiation, presentation, and communication skills; outstanding ability to translate and communicate complex concepts in laypeople terms.
  • Collaborative Communication & Leadership: Ability to build trusted, inclusive relationships across teams and functions while communicating clearly and credibly with diverse stakeholders; fosters open dialogue, facilitates collaboration, and effectively navigates challenging conversations.
  • Political & Organizational Savvy: Demonstrates sound judgment, discretion, and an understanding of the complexities of a public-sector environment while managing sensitive issues and competing priorities.
  • Personal Attributes: Humble, fair, and accountable; leads with integrity and builds trust through empathy and openness; strong commitment public service values.
  • Degree in Human Resources or a related field; a combination of related education, professional designations, and progressive total compensation experience will also be considered.
  • 7+ years’ progressive experience in compensation and/or total rewards roles; experience leading compensation-related teams.
  • Experience providing support to collective bargaining processes and job evaluation programs.
  • Experience working within large, complex, and evolving public sector organizations.
  • Experience interacting with boards of directors and/or municipal councils.

Assets

  • Professional designations including CPHR, CCP, or equivalent.
  • Municipal government work experience.
  • Mid-level leadership experience in the public sector.
  • Advanced education or certification in change management, project management, and/or business administration.

What We Offer

  • Competitive total compensation package, including a base salary range of $108,415 to $135,518.
  • Extended health coverage, dental care, and travel insurance.
  • Health spending and lifestyle spending accounts.
  • Local Authorities Pension Plan (LAPP); match + 1%.
  • Generous paid time off plans.
  • Relocation Support.

Total Compensation: The City of Red Deer is committed to fair, equitable and market-aligned compensation for all of their employees. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location.

Position Requirements

  • Work on-site at City of Red Deer a minimum of 4 days/week.
  • Flexibility to occasionally work outside of regular business hours to support business needs.

Apply

Interested candidates are invited to apply HERE with a cover letter and resume. Please note that the position posting will close at 6:00 pm on June 12th, 2026.

All applicants will receive a personalized response, and candidates under consideration will be contacted directly. Applications are reviewed regularly, and interviews may be scheduled throughout the posting period. If you require adjustments or accommodation at any stage of the application or interview process, we encourage you to let us know.

We welcome applications from individuals with diverse backgrounds, experiences, and ways of thinking. The City of Red Deer is committed to fostering a respectful, inclusive, and safe workplace where differences are valued. We encourage applications from people of all ages, genders, marital statuses, family statuses, races, ancestry, place of origin, source of income abilities, neurodivergent identities, sexual orientations, gender identities or expressions, and religious beliefs. All qualified applicants are considered fairly and without discrimination in accordance with applicable human rights legislation.

< Current Positions

Let’s work together.

At AccessHR, we believe that great HR support is both professional and personable. We provide expert guidance tailored to your specific needs, delivered with a human touch.

Start a conversation today!

Sign up for
our newsletter

Let’s stay in touch! We’ll keep you up to date on topics of importance for HR professionals. You’ll hear about opportunities for training, interesting resources, events and more.

Sign up today and let’s stay connected!

Human Resources Manager, Business Advisory Services

AccessHR is excited to partner with The City of Red Deer for the recruitment of a full-time, permanent Human Resources Manager, Business Advisory Services.

About Red Deer

Located in Central Alberta along the QEII Highway corridor, Red Deer is strategically positioned between Calgary and Edmonton, making it an important economic, service, and transportation hub for the province. With a population of approximately 100,000 residents and a regional trading area serving more than 300,000 people, Red Deer continues to experience steady growth driven by its diverse economy, strong business community, and exceptional quality of life.

Red Deer is known for offering the amenities of a larger urban centre while maintaining the accessibility, affordability, and sense of community of a mid-sized city. The community features extensive parks and trail systems, vibrant arts and cultural opportunities, excellent recreational facilities, and a strong network of educational and healthcare services.

Red Deer also provides excellent access to Central Alberta’s lakes, outdoor recreation, and mountain destinations. Its central location, growing economy, and highly livable environment continue to attract professionals, families, and businesses from across Canada.

About The City of Red Deer Municipal Government

The City of Red Deer is a progressive municipal government with an operating budget of ~$480 million, a capital budget of ~$60 million, and ~1,700 employees including full-time, part-time, and seasonal workers. Employees are the cornerstone of the organization and the City is seeking creative, skilled, and forward-thinking individuals as the organization grows and realigns to that growth.

Guided by Red Deer’s commitment to a unified community vision, “Our City, One Voice”, the City is dedicated to building a strong and resilient community. The City of Red Deer’s Strategic Plan is centered around three key focus areas: a Thriving City, Community Health & Wellbeing, and a Connected & Engaged City. Last but not least, the vision for 2050 is that Red Deer is vibrant and visionary, grounded in connection, and growing in diversity.

Recognizing that its employees are fundamental to actualizing the above, the City values the diverse experiences, perspectives, skills, and talents that individuals bring to the organization. This commitment to diversity and inclusion helps foster a workplace culture where individual, team, and organizational successes are recognized and celebrated.

Position Description

In this newly created role, the Human Resources Manager, Business Advisory Services, reports directly to the Chief People Officer and is a key member of the HR leadership team. A key focus for the role will be strategic oversight of HR advisory services, including employee and labour relations, policies, people development programs, workforce planning, and compliance.

The Manager leads a team of 6 individuals and works in close partnership with employees, leaders, senior executives, City Council, and bargaining unit executives.

This opportunity is well-suited for a strategic, trusted professional with a passion and appreciation for public service. You will spend a large portion of your time leading projects, developing high-performing teams, and facilitating the resolution of complex employee relations matters.

In addition, you will play a key role in supporting the organization through a significant period of transformation and organizational change. Success in this role will require project and change management expertise, along with the ability to help leaders and employees navigate evolving priorities, processes, and ways of working.

Key Deliverables

  • Strategic Human Resources: Introduce and deliver innovative programs and initiatives to support strategic priorities, in alignment with the City’s guiding principles and long-term workforce needs, while supporting ongoing transformation and change initiatives.
  • Leadership & Organizational Development: Lead, develop, and coach the HR advisory team; support workforce planning, succession development, organizational redesign, and the successful implementation of change initiatives across departments.
  • Employee Relations: Serve as a trusted advisor to leaders; guide the HR advisory team on employee relations matters, including performance management, leadership transitions, organizational design, and conflict management.
  • Labour Relations: Oversee collective bargaining processes with 4 unions, liaise with union executive and management, and oversee grievance resolution, mediation, and arbitration processes.
  • Budgeting & Resource Allocation: Create and monitor budgets, analyze trends, allocate resources, and evaluate outcomes against KPIs.
  • Human Resources Governance: Oversee the development and implementation of HR policies and programs, while ensuring compliance with all related legislation.
  • Collaboration & Culture: Foster trusted partnerships across HR functions, Centres of Excellence, operational leaders, and unions; promote a respectful, inclusive, psychologically safe, and high-performing workplace culture.
  • Health & Safety: Promote and support a safe and healthy workplace by ensuring compliance with occupational health and safety legislation, corporate policies, training, and safe work practices while demonstrating leadership and accountability for workplace safety initiatives.

Qualifications

  • Collaboration: Freely shares information and ideas appropriately with direct reports, peers, and leaders; encourages collaborative and inclusive relationships and breaks down silos.
  • Integrity: Leads by example, demonstrating integrity, humility, and ethical behaviour in both actions and decisions.
  • Negotiation & Diplomacy: Exemplary interpersonal and negotiation skills; resolves conflicts and achieves consensus among stakeholders; above all else, builds trust.
  • Legal & Compliance Knowledge: Understanding of employment laws, regulations, and compliance requirements; ensures HR practices & policies meet legal standards to mitigate risk.
  • Exceptional Communicator: Encourages open dialogue; actively listens and asks, “tell me more” and “help me understand” questions; communicates clearly and checks in to ensure full comprehension; straightforward and truthful even in challenging situations.
  • Change Champion: Leads and supports organizational change with resilience, adaptability, and a solutions-focused mindset; helps leaders and teams navigate evolving priorities, structures, and processes while fostering engagement, trust, and alignment through periods of transformation.
  • Political, Media & Organizational Savvy: Demonstrates sound judgment, discretion, and awareness of the complexities of the public sector environment; effectively navigates organizational dynamics, competing priorities, and sensitive issues while building credibility and maintaining relationships.
  • Community Driven: Focuses on community and public service; ensures decisions are community-driven and looks for compromise in difficult situations.
  • Personal Attributes: Approachable, curious, and adaptable; builds trust through empathy and openness; genuinely appreciates where each person adds value; a true Servant Leader.
  • Degree in Human Resources, Labour Relations, Business, Social Sciences, or a related field.
  • 8+ years’ experience in Human Resources and Labour Relations roles including collective bargaining experience as a Negotiator.
  • 5+ years’ experience in Human Resources leadership roles.
  • Experience working within large, complex, and evolving public sector organizations.
  • Experience interacting with boards of directors and/or municipal councils.

Assets

  • CPHR designation or eligibility to obtain the designation in Alberta.
  • Municipal government work experience.
  • Mid-to-senior-level leadership experience in the public sector.
  • Advanced education or certification in change management, project management, and/or business administration.

What We Offer

  • Competitive total compensation package, including a base salary range of $118,834 to $148,543.
  • Extended health coverage, dental care, and travel insurance.
  • Health spending and lifestyle spending accounts.
  • Local Authorities Pension Plan (LAPP); match + 1%.
  • Generous paid time off plans.
  • Relocation Support.

Total Compensation: The City of Red Deer is committed to fair, equitable, and market-aligned compensation for all of their employees. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location.

Position Requirements

  • Work on-site at City of Red Deer a minimum of 4 days/week.
  • Flexibility to work outside of regular business hours to support business needs.

Apply

Interested candidates are invited to apply HERE with a cover letter and resume. Please note that the position posting will close at 6:00 pm on June 15th, 2026.

All applicants will receive a personalized response, and candidates under consideration will be contacted directly. Applications are reviewed regularly, and interviews may be scheduled throughout the posting period. If you require adjustments or accommodation at any stage of the application or interview process, we encourage you to let us know.

We welcome applications from individuals with diverse backgrounds, experiences, and ways of thinking. The City of Red Deer is committed to fostering a respectful, inclusive, and safe workplace where differences are valued. We encourage applications from people of all ages, genders, marital statuses, family statuses, races, ancestry, place of origin, source of income abilities, neurodivergent identities, sexual orientations, gender identities or expressions, and religious beliefs. All qualified applicants are considered fairly and without discrimination in accordance with applicable human rights legislation.

< Current Positions

Let’s work together.

At AccessHR, we believe that great HR support is both professional and personable. We provide expert guidance tailored to your specific needs, delivered with a human touch.

Start a conversation today!

Sign up for
our newsletter

Let’s stay in touch! We’ll keep you up to date on topics of importance for HR professionals. You’ll hear about opportunities for training, interesting resources, events and more.

Sign up today and let’s stay connected!

Client Navigation Coordinator Team Lead

AccessHR is excited to partner with Spinal Cord Injury Alberta (SCI Alberta) for the recruitment of a full-time, Client Navigation Coordinator Team Lead, in Edmonton, Alberta. This is a contract position with the possibility of extension after March 31, 2027, subject to funding renewal.

About Spinal Cord Injury Alberta (SCI Alberta)

SCI Alberta is a charitable organization dedicated to supporting Albertans living with spinal cord injuries and other physical disabilities. Their mission is to empower individuals to achieve independence and full participation in their communities.

SCI Alberta celebrates their 65th anniversary in 2026. Through peer support, service coordination, education, and community engagement, SCI Alberta helps people navigate life after injury, build confidence, and access the resources they need to thrive. They also remain steadfastly committed to strengthening inclusion, accessibility, and belonging.

SCI Alberta is contracted by the Government of Alberta to support the Cross Disability Support Services (CDSS) initiative. The objective of CDSS is to provide navigation support to ensure adults with disabilities, whose needs fall outside of other programs, have consistent access to province-wide support. Support through CDSS will empower and encourage individuals to be self-reliant, live as independently as possible, and be valued members of their communities.

Position Description

Reporting to the Chief Executive Officer, the Client Navigation Coordinator Team Lead plays a key role in delivering the Cross Disability Support Services (CDSS) initiative in the Greater Edmonton Metropolitan Area, providing both direct client support and day-to-day leadership to a team of five Client Navigation Coordinators. As the Team Lead for this evolving program, you will help shape how services are delivered, ensuring individuals receive high-quality, person-centered support that empowers independence and meaningful community participation.

This is a challenging and energizing opportunity for a knowledgeable and confident human services leader who enjoys variety, thrives in a collaborative environment, and is passionate about making a tangible impact in the disability sector. You are someone who brings creativity, values inclusive cultures, and has credible and trusted relationships across the Edmonton disability services community. You’ll be joining an organization that assists individuals with self-advocacy and prioritizes a client-centred approach where your ideas and leadership will directly influence program success.

The successful candidate is resourceful, well-connected, and experienced in settings requiring strong administrative oversight and funded program reporting. You will also ensure Indigenous clients are connected with culturally relevant supports, including Elders, Knowledge Keepers, and community programs.

Ultimately, we are seeking an individual with an advocacy-driven mindset, sound judgment, and a commitment to continuous improvement, while ensuring individuals are supported to live as independently and fully as possible.

Key Deliverables

  • Leadership & Service Delivery: Lead, schedule, and support Client Navigation Coordinators while ensuring high-quality, client-centered service delivery and fostering ongoing performance and professional development; manage a reasonable caseload.
  • Program Oversight & Compliance: Ensure alignment with CDSS policies, service standards, and reporting requirements.
  • Client Assessment & Complex Case Support: Oversee needs-based assessments, service planning, and provide guidance on complex or escalated cases.
  • Performance Monitoring & Reporting: Track outcomes, ensure data accuracy, and deliver timely program reporting.
  • Stakeholder Engagement: Represent SCI Alberta in community and stakeholder forums, act as a liaison with partners and funders, and contribute to strategic planning, team culture, and continuous improvement initiatives.
  • Inclusive Practice: Foster partnerships and ensure culturally responsive, strength-based supports, including connections to Indigenous services.
  • Client-Facing Services: Conduct intakes and needs-based assessments, develop and implement individualized service plans, provide navigation and referrals to community resources, support clients in accessing income, housing, employment, and other social supports, and maintain accurate documentation and reporting.

Qualifications

  • Leadership: Inspiring leadership skills with experience coaching, supervising, and developing front-line teams; proven ability to build mission-focused and unified teams.
  • Case Management Expertise: Skilled with managing client caseloads, conducting intakes and needs assessments, developing individualized service plans, and navigating clients to appropriate supports.
  • Program & Regulatory Knowledge: Ability to interpret and apply policies, regulations, and program evaluations; experienced with data entry, CRM systems, and funder reporting requirements.
  • Communication & Stakeholder Engagement: Outstanding interpersonal, written, and oral communication skills; adept at engaging clients, colleagues, and community partners.
  • Strategic Thinking & Problem-Solving: Analytical and able to make fact-based decisions with a focus on continuous improvement, collaboration, and program outcomes.
  • Organization & Attention to Detail: Highly organized, able to manage multiple priorities in a fast-paced environment while maintaining accuracy and compliance.
  • Personal Attributes & Cultural Competency: Bold and honest in communications; eager to lead independently to achieve goals; committed to equity, diversity, inclusion, and ethical practice.

Education & Experience

  • Post-secondary education in social work, human services, or a related field is required. A bachelor’s degree is preferred; however, an equivalent combination of diploma-level education and relevant experience will be considered.
  • 5+ years of experience in disability services program coordination, referrals, or service navigation.
  • Previous leadership or supervisory experience required.
  • Experience with program reporting, evaluation, and policy implementation.
  • Strong working knowledge of Alberta & Edmonton & Area disability programs and systems.

Assets

  • Current registration as a Social Worker in the province of Alberta.
  • Direct experience working with Indigenous clients, Elders, Knowledge Keepers.

What We Offer

  • Competitive total compensation package, including an annual base salary range of $60,000 to $65,000 CAD.
  • Extended health and dental plan, matching RRSP contributions, and insurance after 3 months.
  • Generous vacation and paid time off benefits.
  • 35-hour work week, typically Monday to Friday, 7 hours per day.
  • Eligibility to participate in SCI Alberta’s hybrid work model.
  • Support for professional development and training.
  • Subsidized, heated underground parking.

Total Compensation: SCI Alberta is committed to fair, equitable and market-aligned compensation for all employees. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes the items listed above.

Position Requirements

  • Ability to work in a typical office setting, working at a desk and using computer equipment.
  • Able to lift up to 20 lbs. when supporting special events.
  • Criminal Record and Vulnerable Sector background checks.

Apply

Interested candidates are invited to apply HERE with a cover letter and resume. Please note that the position posting will close at 6:00 pm on June 1, 2026

All applicants will receive a personalized response, and candidates under consideration will be contacted directly. Applications are reviewed regularly, and interviews may be scheduled throughout the posting period. If you require adjustments or accommodations at any stage of the application or interview process, we encourage you to let us know.

We welcome applications from individuals with diverse backgrounds, experiences, and ways of thinking. SCI Alberta is committed to fostering a respectful, inclusive, and safe workplace where differences are valued. We encourage applications from people of all ages, genders, marital statuses, family statuses, races, ancestry, place of origin, source of income abilities, neurodivergent identities, sexual orientations, gender identities or expressions, and religious beliefs. All qualified applicants are considered fairly and without discrimination in accordance with applicable human rights legislation.

< Current Positions

Let’s work together.

At AccessHR, we believe that great HR support is both professional and personable. We provide expert guidance tailored to your specific needs, delivered with a human touch.

Start a conversation today!

Sign up for
our newsletter

Let’s stay in touch! We’ll keep you up to date on topics of importance for HR professionals. You’ll hear about opportunities for training, interesting resources, events and more.

Sign up today and let’s stay connected!

Client Navigation Coordinator

AccessHR is excited to partner with Spinal Cord Injury Alberta (SCI Alberta) for the recruitment of two newly created, full-time, Client Navigation Coordinators, in Edmonton, Alberta. These are contract positions with the possibility of extension, after March 31, 2027, subject to funding renewal.

About Spinal Cord Injury Alberta (SCI Alberta)

SCI Alberta is a charitable organization dedicated to supporting Albertans living with spinal cord injuries and other physical disabilities. Their mission is to empower individuals to achieve independence and full participation in their communities.

SCI Alberta celebrates their 65th anniversary in 2026. Through peer support, service coordination, education, and community engagement, SCI Alberta helps people navigate life after injury, build confidence, and access the resources they need to thrive. They also remain steadfastly committed to strengthening inclusion, accessibility, and belonging.

SCI Alberta is contracted by the Government of Alberta to support the Cross Disability Support Services (CDSS) initiative. The objective of CDSS is to provide navigation support to ensure adults with disabilities, whose needs fall outside of other programs, have consistent access to province-wide support. Support through CDSS will empower and encourage individuals to be self-reliant, live as independently as possible, and be valued members of their communities.

Position Description

Reporting to the Team Lead, the Client Navigation Coordinator will play a vital role in helping adults with disabilities access services, build independence, and engage fully in their communities. As a front-line navigator, the role involves conducting intakes, assessing client needs, developing individualized service plans, coordinating supports, and connecting clients to community resources, all while managing a caseload.

This is an exciting opportunity for a compassionate, organized, and collaborative human services professional who thrives on making a real difference. As a true generalist, the Client Navigation Coordinator works closely with clients, families, and community partners, building trusted relationships and ensuring high-quality, inclusive, and person-centered support.

Resourcefulness, attention to detail, and a passion for empowering others will make you an outstanding candidate to contribute to a program that values innovation, collaboration, and meaningful outcomes for the people served.

Key Deliverables

  • Client Service Delivery: Provide front-line, client-centered navigation support, including intakes, needs-based assessments, individualized service planning, and ongoing coordination to promote independence and community engagement.
  • Caseload Management & Documentation: Independently manage a caseload while maintaining accurate and timely client records, collecting data, and reporting in alignment with CDSS requirements.
  • Program Alignment & Compliance: Deliver services in accordance with CDSS policies, procedures, and service standards, ensuring outstanding consistency and quality of support.
  • Service Coordination & Referrals: Connect clients to appropriate community resources, including income, housing, employment, and other social supports, through effective navigation and advocacy.
  • Collaboration & Stakeholder Engagement: Build trusted relationships with clients, team members, and community partners to support coordinated and inclusive service delivery.
  • Inclusive & Culturally Responsive Practice: Support diverse populations by fostering inclusive, strength-based approaches, including connecting Indigenous clients with culturally relevant supports and community resources.

Qualifications

  • Case Management Expertise: Skilled in managing client caseloads, conducting intakes and needs assessments, developing individualized service plans, and navigating clients to appropriate supports.
  • Policy & Procedure Compliance: Ability to follow established policies and procedures while maintaining high standards of ethical practice and confidentiality.
  • Data Management: Experience with CRM and/or database systems to accurately track client information and program data.
  • Communication Skills: Exceptional written and verbal communication skills; able to engage effectively with clients, families, and colleagues.
  • Organization & Prioritization: Highly organized with a high degree of accuracy and attention to detail; ability to manage competing priorities in a fast-paced environment.
  • Cultural Competency & Inclusion: Demonstrated commitment to equity, diversity, inclusion, and culturally responsive practice.
  • Personal Attributes & Cultural Competency: Resourceful, committed to ethical practice and confidentiality, and delivers culturally responsive, client-centered services.

Education & Experience

  • Diploma or degree in social work, human services, or related field.
  • 2+ years of experience in community or disability support services.
  • Knowledge of Alberta and Greater Edmonton Metropolitan Area specific social services systems and community resources.
  • Experience working with diverse populations with a broad range of disabilities.
  • Demonstrated ability to support others based on personal experience with relevant services.

Assets

  • Current registration as a Social Worker in the province of Alberta.
  • Direct experience working with Indigenous clients, Elders, Knowledge Keepers.

What We Offer

  • Competitive total compensation package, including an annual base salary range of $52,000 to $54,000 CAD.
  • Extended health and dental plan, matching RRSP contributions, and insurance after 3 months.
  • Generous vacation and paid time off benefits.
  • 35-hour work week, typically Monday to Friday, 7 hours per day.
  • Eligibility to participate in SCI Alberta’s hybrid work model.
  • Support for professional development and training.
  • Subsidized, heated underground parking.

Total Compensation: SCI Alberta is committed to fair, equitable, and market-aligned compensation for all employees. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package includes the items listed above.

Position Requirements

  • Ability to work in a typical office setting, working at a desk and using computer equipment.
  • Able to lift up to 20 lbs. when supporting special events.
  • Criminal Record and Vulnerable Sector background checks.

Apply

Interested candidates are invited to apply HERE with a cover letter and resume. Please note that the position posting will close at 6:00 pm on April 19, 2026.

All applicants will receive a personalized response, and candidates under consideration will be contacted directly. Applications are reviewed regularly, and interviews may be scheduled throughout the posting period. If you require adjustments or accommodations at any stage of the application or interview process, we encourage you to let us know.

We welcome applications from individuals with diverse backgrounds, experiences, and ways of thinking. SCI Alberta is committed to fostering a respectful, inclusive, and safe workplace where differences are valued. We encourage applications from people of all ages, genders, marital statuses, family statuses, races, ancestry, places of origin, sources of income abilities, neurodivergent identities, sexual orientations, gender identities or expressions, and religious beliefs. All qualified applicants are considered fairly and without discrimination in accordance with applicable human rights legislation.

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